Informativa sui rimborsi

What is our return policy?

If you are not satisfied with your purchase for any reason, we have a 15-day return policy, which means you have 15 days after receiving your item to request a return.

To be eligible for a return, your item from esterswim.com must be in the same condition that you received it, unworn or unused, with tags, hygiene protectors, and in its original packaging. You’ll also need the receipt or proof of purchase to complete your return.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.

If more than 10 business days have passed since we’ve approved your return, please contact us at contact@esterswim.com

PLEASE NOTE THAT ALL ITEMS MARKED FINAL SALE ARE NOT ELIGIBLE FOR A REFUND

Damages and issues 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.